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There’s nothing more frustrating than suddenly losing power at home or in your business. One moment, everything is running smoothly, the next, you’re left in the dark, wondering what to do. Power outages can happen for a variety of reasons – from a tripped circuit breaker to a wider supply issue – but knowing how to respond calmly and safely can make all the difference.
The first and most important thing is not to panic. Power outages are common and in most cases, they’re temporary. Safety should always be your top priority:
Avoid using candles where possible, as they can create a fire hazard.
Instead, keep a torch or battery-powered lamp handy.
Move carefully around your home to avoid trips or falls in the dark.
If you have vulnerable people in your household (children, the elderly, or anyone with medical equipment), check on them immediately.
A calm and safe approach helps prevent accidents and keeps the situation under control while you figure out the next steps.
Do your neighbours also appear to be without power?
In the UK, you can call 105 free of charge to report or get updates on a power cut. This number connects you directly to your local electricity network operator (not your energy supplier). They’ll confirm if there’s an outage in your area and give an estimated time for power restoration.
If it’s a localised issue just affecting your home or business, the cause is probably internal – meaning your consumer unit, wiring, or appliances may be at fault.
Our fully qualified electricians are available 24/7 for emergency call-outs, keeping your home or business safe, powered, and running smoothly. Whether it’s a household fault, an office outage, or an electrical issue, we understand how disruptive power problems can be, and we’re here to restore your electricity quickly and safely.
When the power goes out unexpectedly, appliances such as TVs, computers, and fridges can be vulnerable. Once power is restored, a sudden surge can damage sensitive electronics. To prevent this:
Unplug or switch off key appliances at the wall.
Keep one light switched on so you’ll know immediately when the power returns.
If possible, use surge protectors to provide extra safety for valuable devices.
Power outages can be caused by a variety of issues. Some of the most common include:
Overloaded circuits – Running too many appliances at once can cause the system to trip.
Faulty appliances – A single defective device can bring down the power in part of your home.
Wiring problems – Older properties, or those with outdated electrical systems, are more prone to issues.
External issues – Bad weather, construction work, or damage to power lines can cut the supply.
Understanding these causes can help you explain the problem to an electrician and speed up the repair process.
If you’ve gone through the basic checks – neighbours, consumer unit, unplugging appliances – and your power still won’t come back on, it’s time to bring in the experts.
An emergency electrician can:
Pinpoint the exact fault safely.
Repair wiring or replace faulty components.
Restore your power quickly and reliably.
Trying to solve complex electrical issues yourself is dangerous. If in doubt, leave it to a professional. We offer an Emergency Call Out service, click here to find out more!
Power cuts are inconvenient, but a little preparation goes a long way. We recommend keeping the following items handy:
A torch and spare batteries – much safer than candles.
A fully charged power bank – to keep your phone working.
Warm blankets and bottled water – useful in case of longer outages.
A written list of emergency numbers – including your electricity supplier, network operator, and electrician.
By being prepared, you’ll stay comfortable and safe until the issue is resolved.
Electricity can cut out suddenly for several reasons. The most common include:
If you’ve checked your consumer unit and unplugged appliances but your power still won’t return, it’s best to call a qualified emergency electrician to safely identify the problem.
If the power cut seems to affect your neighbours as well, the issue is likely with the electricity network, not your home. In this case, you should call 105 – a free national helpline that connects you to your local electricity network operator.
If the problem is isolated to your property, contact a professional electrician like Newgall Electrical to investigate and fix the fault.
If your fuse box or consumer unit keeps tripping, it’s usually caused by:
To troubleshoot, try unplugging all appliances and resetting the fuse. If it still trips, avoid repeatedly resetting it – as this could be unsafe. Contact an emergency electrician to diagnose and repair the issue safely.
While some outages (like local network issues) are beyond your control, there are steps you can take to reduce the risk of power loss inside your property:
Preventative maintenance is one of the best ways to keep your home or business safe and minimise unexpected outages.
At Newgall Electrical, we offer a 24/7 emergency call-out service across Kent, London, and the South East. In most cases, we can arrive the same day, often within the hour depending on your location. Our goal is to restore your power safely and as quickly as possible.
If your electricity goes out and it’s not part of a wider power cut, the problem may be within your property, and that’s where we come in. At Newgall Electrical, we provide a 24/7 emergency call-out service across Kent, London, and the South East.
Our fully qualified electricians are ready to diagnose the issue, carry out safe repairs, and get your power back on as quickly as possible.
👉 Contact Newgall Electrical now for emergency support by clicking the button below!
